Executive Staff

A Team Dedicated to Ending State-Sanctioned Violence


Tracy Jackson

Founder/Chief Executive Officer
  1. Tracy Jackson is an experienced and goal-oriented business and IT professional with substantial experience with 802.11 wireless network design/sales/service, telecommunication service sales, telecommunication sales, telecommunications support, VoIP sales, and telecommunications programming involving multi-protocol label switching (MPLS) wireless networks and software-defined WAN (SDWAN) wireless networks.
  2. From 1993 to 2010, Tracy was a Technical Sales Engineer at AT&T, where he provided consultative sales support, technical sales, and customer support services to a variety of clients in the SMB and enterprise segments and involving cloud services, VoIP, voice services, and data Services.
  3. From 2011 to 2015, Tracy was a National Account Manager at Worldcom, where he designed wide area networks and managed national accounts including Carl’s Jr. Wendys, Salvation army, provided technical data support to 16 national businesses, and provided data sales training and support for numerous clients.
  4. From 2015 to 2020, Tracy was WiFi Technical Sales Director for Trinity Technical Institute, where he delivered WiFi training and support for clients and trained data sales students.
  5. From 2015 to 2020, Tracy has also been Owner/Partner of Universal Guard Services LLC, which provide security patrol services to any businesses and security staff services for event businesses (e.g. concerts, football games, raves) throughout Southern California.
  6. Tracy earned his Bachelor of Science degree in Business Management from California State University, Dominguez Hills. He also graduated AT&T Technical Sales University. In addition, Tracy earned his Wireless Network Administrator Certification in 2018. Tracy is currently in the process of obtaining a Customer Proprietary Network Information (CPNI) Certification and a Cisco Certified Network Associate (CCNA) Certification; both of these certifications are on course to be completed in 2021. During his tenure at AT&T, Tracy was recognized with (1) the AT&T Sales Operations Summit Award for Outstanding Achievement in High-end Data Sales, (2) the AT&T West President’s Club Award, (3) AT&T Data Services South Outstanding Achievement as Data Testing Technician Best in the State, and (4) Data Testing Technician Outstanding Work Performance.

Donnell Warren

Chief Operating Officer
  1. Donnell Warren is the Chief Operating Officer. United States Navy Veteran! He is an experienced, goal-oriented Telecom and Wireless sales Professional with proven success in delivering telecommunication services, sales, support, and programming in a variety of environments, as well as valuable Information Technology (IT) experience.
  2. From 2012 to 2020, Donnell has been a Territory Account Manager for Verizon. From 2011 – 2012, Donnell was a Regional Sales Manager at Mobile Rainmakers. From 2005 – 2010, Donnell was a Technical Sales Consultant II, Preferred Sales Center for AT&T.
  3. Donnell earned a Bachelor of Science degree in Business Management degree from the University of Redlands. He earned his Customer Proprietary Network Information (CPNI) Certification and Cisco Certified Network Associate (CCNA). Donnell has been recognized for outstanding work and some of his many awards include BCS Sales Operations Summit Award for Outstanding Achievement for High-end Data Sales from AT&T West and the President’s Club Award for Data Services from AT&T South.