Terms of Service

U.S. Terms of Use

1. Contractual Relationship

These Terms of Use ("Terms") govern your access or use, from within the United States and its territories and possessions, of the applications, websites, content, products, and services (the "Services," as more fully defined below in Section 3) made available in the United States and its territories and possessions by POLICE THE POLICE DEPARTMENT USA, LLC and its parents, subsidiaries, representatives, affiliates, officers and directors (collectively, "POLICE THE POLICE DEPARTMENT"). PLEASE READ THESE TERMS CAREFULLY, AS THEY CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND POLICE THE POLICE DEPARTMENT. In these Terms, the words "including" and "include" mean "including, but not limited to."

By accessing or using the Services, you confirm your agreement to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. POLICE THE POLICE DEPARTMENT may immediately terminate these Terms or any Services concerning you, or generally, cease offering or deny access to the Services or any portion thereof, at any time for any reason.

IMPORTANT: PLEASE REVIEW THE ARBITRATION AGREEMENT SET FORTH BELOW CAREFULLY, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH POLICE THE POLICE DEPARTMENT ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. BY ENTERING THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.

Supplemental terms may apply to certain Services, such as policies for a particular event, program, activity, or promotion, and such supplemental terms will be disclosed to you in separate region-specific disclosures (e.g., a particular city webpage on POLICE THE POLICE DEPARTMENT.com) or in connection with the applicable Service(s). Supplemental terms are in addition to and shall be deemed a part of, the Terms for the purposes of the applicable Service(s). Supplemental terms shall prevail over these Terms in the event of a conflict for the applicable Services.

POLICE THE POLICE DEPARTMENT may amend the Terms from time to time. Amendments will be effective upon POLICE THE POLICE DEPARTMENT's posting of such updated Terms at this location or in the amended policies or supplemental terms on the applicable Service(s). Your continued access or use of the Services after such posting confirms your consent to be bound by the Terms, as amended. If POLICE THE POLICE DEPARTMENT changes these Terms after the date you first agreed to the Terms (or to any subsequent changes to these Terms), you may reject any such change by providing POLICE THE POLICE DEPARTMENT written notice of such rejection within 30 days of the date such change became effective, as indicated in the "Effective" date above. This written notice must be provided either (a) by mail or hand delivery to our registered agent for service of process, c/o POLICE THE POLICE DEPARTMENT USA, LLC (the name and current contact information for the registered agent in each state are available online here), or (b) by email from the email address associated with your Account to change-dr@POLICE THE POLICE DEPARTMENT.com. To be effective, the notice must include your full name and clearly indicate your intent to reject changes to these Terms. By rejecting changes, you agree that you will continue to be bound by the provisions of these Terms as of the date you first agreed to the Terms (or to any subsequent changes to these Terms).

POLICE THE POLICE DEPARTMENT’s collection and use of personal information connected with the Services is described in POLICE THE POLICE DEPARTMENT's Privacy Statements located at https://www.POLICE THE POLICE DEPARTMENT.com/privacy/notice.

2. Arbitration Agreement

By agreeing to the Terms, you agree that you must resolve any claim that you may have against POLICE THE POLICE DEPARTMENT on an individual basis in arbitration, as outlined in this Arbitration Agreement. This will preclude you from bringing any class, collective, or representative action against POLICE THE POLICE DEPARTMENT, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against POLICE THE POLICE DEPARTMENT by someone else.

Agreement to Binding Arbitration Between You and POLICE THE POLICE DEPARTMENT.

You and POLICE THE POLICE DEPARTMENT agree that any dispute, claim, or controversy arising out of or relating to (a) these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, or (b) your access to or use of the Services at any time, whether before or after the date you agreed to the Terms, will be settled by binding arbitration between you and POLICE THE POLICE DEPARTMENT, and not in a court of law. Notwithstanding the preceding, where you allege claims of sexual assault or sexual harassment occurring in connection with your use of the Services, you may elect to bring those claims in a court of competent jurisdiction instead of arbitration. POLICE THE POLICE DEPARTMENT agrees to honor your election of the forum concerning your individual sexual assault or sexual harassment claim but in so doing, does not waive the enforceability of this Arbitration Agreement as to any other provision (including, but not limited to, the waivers provided in the following paragraph, which will continue to apply in court and arbitration), controversy, claim or dispute.

You acknowledge and agree that you and POLICE THE POLICE DEPARTMENT are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Unless both you and POLICE THE POLICE DEPARTMENT otherwise agree in writing, any arbitration will be conducted only individually and not in a class, collective, consolidated, or representative proceeding. However, you and POLICE THE POLICE DEPARTMENT each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.

Rules and Governing Law.

The arbitration will be administered by the American Arbitration Association ("AAA") following the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes (the "AAA Rules") then in effect, except as modified by this Arbitration Agreement. The AAA Rules are available at www.adr.org or by calling the AAA at 1(800) 778-7879.

The parties agree that the arbitrator ("Arbitrator"), and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The Arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether the Terms are unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel.

Notwithstanding any choice of law or other provision in the Terms, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § one et seq. ("FAA"), will govern its interpretation and enforcement and proceedings under it. The parties intend that the FAA and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of the state of California.

Process.

A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form Demand for Arbitration - Consumer Arbitration Rules at www.adr.org or by calling the AAA at 1-800-778-7879). The Arbitrator will be either (1) a retired judge or (2) an attorney specifically licensed to practice law in the state of California and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties cannot agree upon an Arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the Arbitrator following the AAA Rules.

Location and Procedure.

Unless you and POLICE THE POLICE DEPARTMENT otherwise agree, the arbitration will be conducted in the county where you reside. If your claim does not exceed $10,000, then the arbitration will be conducted solely based on documents you and POLICE THE POLICE DEPARTMENT submit to the Arbitrator, unless you request a hearing or the Arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the Arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.

Arbitrator's Decision.

The Arbitrator will render an award within the time frame specified in the AAA Rules. Judgment on the arbitration award may be entered in any court having competent jurisdiction to do so. The Arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant's individual claim. An Arbitrator’s decision shall be final and binding on all parties. An Arbitrator’s decision and judgment thereon shall have no precedential or collateral estoppel effect. If you prevail in arbitration, you will be entitled to an award of attorneys' fees and expenses, to the extent of applicable law. POLICE THE POLICE DEPARTMENT will not seek, and now waives all rights POLICE THE POLICE DEPARTMENT may have under applicable law to recover attorneys' fees and expenses if POLICE THE POLICE DEPARTMENT prevails in arbitration.

Fees.

Your responsibility to pay any AAA filing, administrative and arbitrator fees will be sole as outlined in the AAA Rules. However, if your claim for damages does not exceed $75,000, POLICE THE POLICE DEPARTMENT will pay all such fees unless the Arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards outlined in Federal Rule of Civil Procedure 11(b)).

Changes.

Notwithstanding the provisions in Section I above, regarding consent to be bound by amendments to these Terms, if POLICE THE POLICE DEPARTMENT changes this Arbitration Agreement after the date you first agreed to the Terms (or to any subsequent changes to the Terms), you may reject any such change by providing POLICE THE POLICE DEPARTMENT written notice of such rejection within 30 days of the date such change became effective, as indicated in the "Effective" date above. This written notice must be provided either (a) by mail or hand delivery to our registered agent for service of process, c/o POLICE THE POLICE DEPARTMENT USA, LLC (the name and current contact information for the registered agent in each state are available online here), or (b) by email from the email address associated with your Account to change-dr@POLICE THE POLICE DEPARTMENT.com. To be effective, the notice must include your full name and clearly indicate your intent to reject changes to this Arbitration Agreement. By rejecting changes, you agree that you will arbitrate any dispute between you and POLICE THE POLICE DEPARTMENT by the provisions of this Arbitration Agreement as of the date you first agreed to the Terms (or to any subsequent changes to the Terms).

Severability and Survival.

If any portion of this Arbitration Agreement is found to be unenforceable or unlawful for any reason, (1) the unenforceable or unlawful provision shall be severed from these Terms; (2) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Arbitration Agreement or the parties’ ability to compel arbitration of any remaining claims on an individual basis under the Arbitration Agreement; and (3) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall have stayed pending the outcome of any individual claims in arbitration.

3. The Services

The Services comprise mobile applications and related services (each, an "Application"), which enable Clients to arrange and schedule transportation, logistics and/or delivery services and/or to purchase certain goods, including with third-party providers of such services and goods under agreement with POLICE THE POLICE DEPARTMENT or certain of POLICE THE POLICE DEPARTMENT's affiliates ("Third Party Providers"). In certain instances, the Services may also include an option to receive transportation, logistics and/or delivery services for an upfront price, subject to acceptance by the respective Third-Party Providers. Unless otherwise agreed by POLICE THE POLICE DEPARTMENT in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use. YOU ACKNOWLEDGE THAT YOUR ABILITY TO OBTAIN TRANSPORTATION, LOGISTICS AND/OR DELIVERY SERVICES THROUGH THE USE OF THE SERVICES DOES NOT ESTABLISH POLICE THE POLICE DEPARTMENT AS A PROVIDER OF TRANSPORTATION, LOGISTICS OR DELIVERY SERVICES OR AS A TRANSPORTATION CARRIER.

License.

Subject to your compliance with these Terms, POLICE THE POLICE DEPARTMENT grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by POLICE THE POLICE DEPARTMENT and POLICE THE POLICE DEPARTMENT's licensors.

Restrictions.

You may not: (i) remove any copyright, trademark, or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by POLICE THE POLICE DEPARTMENT; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

Provision of the Services.

You acknowledge that portions of the Services may be made available under POLICE THE POLICE DEPARTMENT's various brands or request options associated with transportation or logistics, including the transportation request brands currently referred to as "POLICE THE POLICE DEPARTMENT," "POLICE THE POLICE DEPARTMENT," "POLICE THE POLICE DEPARTMENTXL," "POLICE THE POLICE DEPARTMENTBLACK," "POLICE THE POLICE DEPARTMENTSELECT," "POLICE THE POLICE DEPARTMENTSUV" and "POLICE THE POLICE DEPARTMENTLUX" and the logistics request products currently referred to as "POLICE THE POLICE DEPARTMENTRUSH," and "POLICE THE POLICE DEPARTMENTEATS." You also acknowledge that the Services may be made available under such brands or request options by or in connection with (i) certain of POLICE THE POLICE DEPARTMENT's subsidiaries and affiliates; or (ii) independent Third Party Providers, including Transportation Network Company drivers, Transportation Charter Permit holders or holders of similar transportation permits, authorizations or licenses.

Third-Party Services and Content.
The Services may be made available or accessed in connection with third-party services and content (including advertising) that POLICE THE POLICE DEPARTMENT does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. POLICE THE POLICE DEPARTMENT does not endorse such third party services and content. In no event shall POLICE THE POLICE DEPARTMENT be responsible or liable for any products or services of such third party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation, or BlackBerry Limited will be a third-party beneficiary to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third-party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms outlined in the applicable third-party beneficiary's terms of service.

Ownership.

The Services and all rights therein are and shall remain to POLICE THE POLICE DEPARTMENT's property or the property of POLICE THE POLICE DEPARTMENT's licensors. Neither these Terms nor your use of the Services conveys or grant any rights to you: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner POLICE THE POLICE DEPARTMENT's company names, logos, product and service names, trademarks or services marks or those of POLICE THE POLICE DEPARTMENT's licensors.

4. Access and Use of the Services

Client Accounts.

To use most aspects of the Services, you must register for and maintain an active personal Client Services account ("Account"). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account, unless a specific Service permits otherwise. Account registration requires you to submit to POLICE THE POLICE DEPARTMENT certain personal information, such as your name, address, mobile phone number, and age, as well as at least one valid payment method supported by POLICE THE POLICE DEPARTMENT. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access or use the Services. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account Client name and password at all times. Unless otherwise permitted by POLICE THE POLICE DEPARTMENT in writing, you may only possess one Account.

Client Requirements and Conduct.

The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive transportation or logistics services from Third Party Providers unless you accompany them. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when accessing or using the Services. You may only access or use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials). You may not in your access or use of the Services cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. If you fail to comply with these Terms (including policies and supplemental terms), you may be denied access to or use of the Services and POLICE THE POLICE DEPARTMENT may charge you a cancellation fee for a transaction that could not be completed because you failed to comply with these Terms. In certain instances, you may be asked to provide proof of identity or another method of identity verification to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity or another method of identity verification.

Text Messaging and Telephone Calls.

You agree that POLICE THE POLICE DEPARTMENT may contact you by telephone or text messages (including by an automatic telephone dialing system) at any of the phone numbers provided by you or on your behalf in connection with a POLICE THE POLICE DEPARTMENT account, including for marketing purposes. You understand that you are not required to provide this consent as a condition of purchasing any property, goods, or services. You also understand that you may opt-out of receiving text messages from POLICE THE POLICE DEPARTMENT at any time, either by texting the word "STOP" to 89203 using the mobile device receiving the messages or by contacting help. POLICE THE POLICE DEPARTMENT.com. If you do not choose to opt-out, POLICE THE POLICE DEPARTMENT may contact you as outlined in its Client Privacy Statement, located at https://www.POLICE THE POLICE DEPARTMENT.com/privacy/notice.

Client Provided Content.

POLICE THE POLICE DEPARTMENT may, in POLICE THE POLICE DEPARTMENT's sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to POLICE THE POLICE DEPARTMENT through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions ("Client Content"). Any Client Content provided by you remains your property. However, by providing Client Content to POLICE THE POLICE DEPARTMENT, you grant POLICE THE POLICE DEPARTMENT a worldwide, perpetual, irrevocable, transferable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such Client Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and POLICE THE POLICE DEPARTMENT's business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that: (i) you either are the sole and exclusive owner of all Client Content or you have all rights, licenses, consents, and releases necessary to grant POLICE THE POLICE DEPARTMENT the license to the Client Content as set forth above; and (ii) neither the Client Content, nor your submission, uploading, publishing or otherwise making available of such Client Content, nor POLICE THE POLICE DEPARTMENT's use of the Client Content as permitted herein will infringe, misappropriate or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

You agree not to provide Client Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by POLICE THE POLICE DEPARTMENT in its sole discretion, whether or not such material may be protected by law. POLICE THE POLICE DEPARTMENT may, but shall not be obligated to, review, monitor, or remove Client Content, at POLICE THE POLICE DEPARTMENT's sole discretion and at any time and for any reason, without notice to you.

Network Access and Devices.
You are responsible for obtaining the data network access necessary to use the Services. Your mobile network's data and messaging rates and fees may apply if you access or use the Services from your device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. POLICE THE POLICE DEPARTMENT does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. Also, the Services may be subject to malfunctions and delays inherent in using the Internet and electronic communications.

5. Payment

You understand that use of the Services may result in charges to you for the services or goods you receive ("Charges"). POLICE THE POLICE DEPARTMENT will receive and/or enable your payment of the applicable Charges for services or goods obtained through your Services. Charges will be inclusive of applicable taxes where required by law. Charges may include other applicable fees, tolls, and/or surcharges, including a booking fee, municipal tolls, airport surcharges, or processing fees for split payments. Please visit www.POLICE THE POLICE DEPARTMENT.com/cities for further information on your particular location.

All Charges and payments will be enabled by POLICE THE POLICE DEPARTMENT using the preferred payment method designated in your Account, after which you will receive a receipt by email. If your primary Account payment method is determined to be expired, invalid, or otherwise not able to be charged, you agree that POLICE THE POLICE DEPARTMENT may use a secondary payment method in your Account, if available. Charges paid by you are final and non-refundable unless otherwise determined by POLICE THE POLICE DEPARTMENT.

As between you and POLICE THE POLICE DEPARTMENT, POLICE THE POLICE DEPARTMENT reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in POLICE THE POLICE DEPARTMENT's sole discretion. Further, you acknowledge and agree that Charges applicable in certain geographical areas may increase substantially during times of high demand. POLICE THE POLICE DEPARTMENT will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof. POLICE THE POLICE DEPARTMENT may, from time to time, provide certain Clients with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services. You agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for Services at any time prior to the commencement of such Services, in which case you may be charged a cancellation fee on a Third Party Provider’s behalf. After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback. POLICE THE POLICE DEPARTMENT may use the proceeds of any Charges for any purpose, subject to any payment obligations it has agreed to with any Third Party Providers or other third parties.

In certain cases, for Third-Party Providers, Charges you incur will be owed directly to Third Party Providers. POLICE THE POLICE DEPARTMENT will collect payment of those charges from you, on the Third Party Provider’s behalf as their limited payment collection agent, and payment of the Charges shall be considered the same as a payment made directly by you to the Third Party Provider. In such cases, you retain the right to request lower Charges from a Third Party Provider for services or goods received by you from such Third Party Provider at the time you receive such services or goods, and Charges you incur will be owed to the Third Party Provider. POLICE THE POLICE DEPARTMENT will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service or good. This payment structure is intended to fully compensate a Third Party Provider, if applicable, for the services or goods obtained in connection with your use of the Services. In all other cases, Charges you incur will be owed and paid directly to POLICE THE POLICE DEPARTMENT or its affiliates, where POLICE THE POLICE DEPARTMENT is solely liable for any obligations to Third Party Providers. In such cases, you retain the right to request lower Charges from POLICE THE POLICE DEPARTMENT for services or goods received by you from a Third Party Provider at the time you receive such services or goods, and POLICE THE POLICE DEPARTMENT will respond accordingly to any request from you to modify the Charges for a particular service or good. Except for taxicab transportation services requested through the Application, POLICE THE POLICE DEPARTMENT does not designate any portion of your payment as a tip or gratuity to a Third Party Provider. Any representation by POLICE THE POLICE DEPARTMENT (on POLICE THE POLICE DEPARTMENT's website, in the Application, or POLICE THE POLICE DEPARTMENT's marketing materials) to the effect that tipping is "voluntary," "not required," and/or "included" in the payments you make for services or goods provided is not intended to suggest that POLICE THE POLICE DEPARTMENT provides any additional amounts, beyond those described above, to a Third Party Provider you may use. You understand and agree that, while you are free to provide additional payment as a gratuity to any Third Party Provider who provides you with services or goods obtained through the Service, you are under no obligation to do so. Gratuities are voluntary.

Repair, Cleaning, or Lost and Found Fees.

You shall be responsible for the cost of repair for damage to or necessary cleaning of vehicles and property resulting from the use of the Services under your Account over normal "wear and tear" damages and necessary cleaning ("Repair or Cleaning"). If a Repair or Cleaning request is verified by POLICE THE POLICE DEPARTMENT in POLICE THE POLICE DEPARTMENT's reasonable discretion, POLICE THE POLICE DEPARTMENT reserves the right to facilitate payment for the reasonable cost of such Repair or Cleaning using your payment method designated in your Account. Such amounts and those about lost and found goods, will be transferred by POLICE THE POLICE DEPARTMENT to a Third Party Provider, if applicable, and are non-refundable.
The amounts related to repair, cleaning, or lost & found fees applicable in Puerto Rico may be found at https://www.POLICE THE POLICE DEPARTMENT.com/es-US/blog/puerto-rico/puerto-rico-terminos-y-condiciones/ and may be updated from time to time solely by POLICE THE POLICE DEPARTMENT.

6. Disclaimers; Limitation of Liability; Indemnity.

DISCLAIMER.

DISCLAIMER.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." POLICE THE POLICE DEPARTMENT DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. ALSO, POLICE THE POLICE DEPARTMENT MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. POLICE THE POLICE DEPARTMENT DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY, OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION IN ADDITION TO THAT, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY.

POLICE THE POLICE DEPARTMENT SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, REGARDLESS OF THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOLE, OR CONCURRENT) OF POLICE THE POLICE DEPARTMENT, EVEN IF POLICE THE POLICE DEPARTMENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

POLICE THE POLICE DEPARTMENT SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY, OR LOSSES ARISING OUT OF (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF POLICE THE POLICE DEPARTMENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. POLICE THE POLICE DEPARTMENT SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND POLICE THE POLICE DEPARTMENT'S REASONABLE CONTROL. YOU ACKNOWLEDGE THAT THIRD PARTY PROVIDERS PROVIDING TRANSPORTATION SERVICES REQUESTED THROUGH SOME REQUEST PRODUCTS MAY OFFER RIDESHARING OR PEER-TO-PEER TRANSPORTATION SERVICES AND MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED.

THE SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE TRANSPORTATION, GOODS, OR LOGISTICS SERVICES THIRD-PARTY PROVIDERS. STILL, YOU AGREE THAT POLICE THE POLICE DEPARTMENT HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY TRANSPORTATION, GOODS, OR LOGISTICS SERVICES PROVIDED TO YOU BY THIRD-PARTY PROVIDERS OTHER THAN AS EXPRESSLY OUTLINED IN THESE TERMS.

THE LIMITATIONS AND DISCLAIMER IN THIS SECTION DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, POLICE THE POLICE DEPARTMENT’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. THIS PROVISION SHALL HAVE NO EFFECT ON POLICE THE POLICE DEPARTMENT’S CHOICE OF LAW PROVISION SET FORTH BELOW.

Indemnity.

You agree to indemnify and hold POLICE THE POLICE DEPARTMENT and its affiliates and their officers, directors, employees, and agents harmless from any claims, demands, losses, liabilities, and expenses (including attorneys' fees), arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) POLICE THE POLICE DEPARTMENT's use of your Client Content; or (iv) your violation of the rights of any third party, including Third-Party Providers.

7. Other Provisions

Choice of Law.

These Terms are governed by and construed following the laws of the State of California, U.S.A., without giving effect to any conflict of law principles, except as may be otherwise provided in the Arbitration Agreement above or in supplemental terms applicable to your region. However, the choice of law provision regarding the interpretation of these Terms is not intended to create any other substantive right to non-Californians to assert claims under California law, whether that be by statute, common law, or otherwise. These provisions, and except as otherwise provided in Section 2 of these Terms, are only intended to specify the use of California law to interpret these Terms and the forum for disputes asserting a breach of these Terms. These provisions shall not be interpreted as generally extending California law to you if you do not otherwise reside in California. The preceding choice of law and forum selection provisions do not apply to the arbitration clause in Section 2 or any arbitrable disputes as defined therein. Instead, as described in Section 2, the Federal Arbitration Act shall apply to any such disputes.

Claims of Copyright Infringement.
Claims of copyright infringement should be sent to POLICE THE POLICE DEPARTMENT's designated agent. Please visit POLICE THE POLICE DEPARTMENT's web page at https://www.POLICE THE POLICE DEPARTMENT.com/legal/intellectual-property/copyright/global for the designated address and additional information.

Notice.

POLICE THE POLICE DEPARTMENT may give notice using a general notice on the Services, electronic mail to your email address in your Account, telephone or text message to any phone number provided in connection with your account, or by written communication sent by first-class mail or pre-paid post to any address connected with your Account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email or telephone). You may give notice to POLICE THE POLICE DEPARTMENT, with such notice deemed given when received by POLICE THE POLICE DEPARTMENT, at any time by first class mail or pre-paid post to our registered agent for service of process, c/o POLICE THE POLICE DEPARTMENT USA, LLC. The name and current contact information for the registered agent in each state are available online here.

General.
You may not assign these Terms without POLICE THE POLICE DEPARTMENT's prior written approval. POLICE THE POLICE DEPARTMENT may assign these Terms without your consent to (i) a subsidiary or affiliate; (ii) an acquirer of POLICE THE POLICE DEPARTMENT's equity, business or assets; or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you, POLICE THE POLICE DEPARTMENT, or any Third Party Provider due to this Agreement or use of the Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced to the fullest extent under law. POLICE THE POLICE DEPARTMENT's failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by POLICE THE POLICE DEPARTMENT in writing. This provision shall not affect the Severability and Survivability section of the Arbitration Agreement of these Terms.